Outlook 2013 ships with a feature that can disable add-ins on-the-fly based on loading times. I found that my CRM client was disabled because it loaded in 1.8 seconds:
To avoid this happening and make sure that the "always enable this add-in" is enabled by default for the CRM Outlook client we can add a registry key with the CRM add-in name under a registry folder with name: DoNotDisableAddinList
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Resiliency\DoNotDisableAddinList
The name of the add-in
crmaddin.addin can be found on the below registry key
HKEY_CURRENT_USER\Software\Microsoft\Office\15.0\Outlook\Addins
Hope this helps.
If you need assistance please contact me on nuno.m.costa@gmail.com
If you need assistance please contact me on nuno.m.costa@gmail.com